Is your organization struggling with metrics? What is a “good metric”? Has your company implemented measurement best practices? If your company is struggling with any of these questions, then Best-In-Class Measurement Training is for you. Lean Solutions Institute, Inc. (LSI) is a provider of best-in-class quality and process training.
NOTE: This training exceeds CMMI Measurement and Analysis (MA) requirements.
Common Problems With Metrics
Common problems with metrics include:
•
Focus on the wrong metrics (e.g., metrics that are too expensive to collect versus their benefit).
•
Lack of focus on how metrics are used, and the customers of metrics.
•
Not aligning metrics to senior management strategic objectives.
•
Missing operational definitions for each metric.
•
Missing critical information for each metric.
•
Missing procedures for collecting, storing, analyzing, and reporting metrics.
Training Objectives
The training objectives for Best-In-Class Measurement Training are to provide the motivation, knowledge, and skills to:
•
Specify measurement objectives such that they are align with management objectives.
•
Define operational definitions for the metrics, metric profiles, and procedures for data collection, data storage, data analysis, and data reporting.
•
Implement the metrics by instrumenting processes, templates, and procedures.
•
Provide objective measurement results that can be used in making informed decisions, and taking appropriate corrective actions.
•
Provide an award winning measurement framework to help implement metrics.
There is also time set aside within each exercise to answer any of your questions.