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Best-In-Class Moderator Training
| Introduction |
Does your organization have the motivation, knowledge, and skills to perform early defect detection and defect prevention effectively and efficiently? Does your organization have trained professionals with the skills to facilitate difficult meetings and difficult people? In order to achieve a high return on investment, facilitators/moderators are needed to run effective meetings for early defect detection and defect prevention. |
| Why Do I Need a Moderator/ Facilitator? |
Reasons for training an objective, effective Moderator/ Facilitator:
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Authors are not objective for running review meetings on work products that they have written. Authors running in-process inspections (i.e., formal reviews) on their own work products will lead to compromises on quality, and defects will be missed. |
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Meetings can be run inefficiently and ineffectively without training of how to facilitate effective meetings. |
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Many meetings have difficult people and personalities to be managed. Learning moderator/facilitator skills will teach training attendees the skills to address difficult people, personalities, and difficult situations. Training attendees will also to identify and manage dysfunctional behavior. |
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| Moderator Course Description |
The moderator role is critical to performing effective and efficient (i.e., best-in-class) inspections. The moderator is responsible for ensuring that the inspection process is followed, and that the other inspection roles perform their responsibilities throughout the inspection process. A moderator must be process guided, experienced in the product domain and the discipline (e.g., engineering), focused on teamwork, and have excellent facilitation skills. This training course will provide moderators the motivation, knowledge, and skills that will help them to moderate successful inspections. This training will also provide facilitation skills to help training attendees facilitate successful meetings, as well as difficult people and situations. Training attendees will also learn how to facilitate defect prevention meetings. |
| Training Objectives |
The training objectives for Best-In-Class Moderator Training are to:
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Provide motivation for the Moderator and Facilitator role. |
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Provide detailed knowledge and practical tips for moderating/facilitating best-in-class In-Process Inspections and Defect Prevention. |
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Provide the opportunity to ask questions from expert instructors who have moderated hundreds of Best-in-Class In-Process Inspections. |
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Provide knowledge of how to handle difficult situations and difficult people. |
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Provide the opportunity to practice moderator/facilitator skills, and moderating/ facilitating difficult situations and difficult people in a controlled classroom environment. |
| There is also time set aside within each exercise to answer any of your questions. |
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| Prerequisites |
Attendees should complete inspection training before taking this course (preferably LSI’s Best-In-Class In-Process Inspection Training, and have participated on several real inspections). |
| Best-In-Class Moderator Training - Training Day 1 » |
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